PAYMENT & RETURNS
rudraum.com thanks you and values your purchase with us. This section describes rudraum.com’s policies on payments received from customers and returns to customers for products or services ordered.
Acceptable Methods of Payment
Presently payment methods available with rudraum.com are through Credit Cards, Debit Cards and Net banking only. As and when other methods will be incorporated, the same would be updated here as well. Your Credit/Debit card information remains private and confidential. rudraum.com and our secure online payment gateways use Secure Sockets Layer security technology to protect your Card information. We accept all VISA & MasterCards– only Indian cards, as International cards would not be supported. You will have to enter your 16 digit Credit/Debit card number and the 3 digit CVV (Card Verification Value) code which is at the back of your card and complete the payment.
Verified By VISA (VBV) and MasterCard Secure Code
With a view of making Online shopping safer, the Reserve Bank of India has made it mandatory , from 1st August 2010 onwards, for all transactions to have an extra level of authentication. The “extra level” is a password which you will have to enter after entering your Credit Card/ Debit Card details while making an online payment. This technology is called Verified by VISA (VBV) or MSC (MasterCard Secure Code).You will have to log onto your banks website for registration and each bank has its own process for registration.
Once the payment is complete, you will get an email confirmation from us. Orders Delivery may take upto 7 to 10 working days.
Cash On Delivery (COD)
COD is available and is valid for a maximum of Rs. 50,000 /- per transaction. Our customer has to pay the complete booked amount prior to delivery. The official receipt for cash collected will be provided to the customer.
All products which have the COD icon on the product detail page are available for Cash On Delivery.
You can avail of COD on an order if
1) Your selected products are available for a COD.
2) Your delivery location is serviceable by Cash collection personnel.
3) Cash Collection will be made only between 11:00 am to 06:00 pm during the day and at the billing address as given by the customer during online booking.
Placing orders using COD.
1) Identify the products with COD icon available for online purchase.
2) Add them to your shopping cart, proceed to checkout.
3) Provide the shipping address and proceed to the payment page.
4) In the payment page, select the option, COD
5) Enter the CAPTCHA code as given below, click on Submit.
6) You will receive the Order confirmation page with Order details.
Please Note: Currently, option for buying products on COD is not activated. We shall update here once the same is activated.
All offer prices on rudraum.com are all inclusive; there are no hidden charges whatsoever. You have to only pay the offer price that you see on our product page next to the specific product image.
Protecting the privacy of young children is important. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain as required by applicable law. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction operating the Service. By providing any information, including personal information, on or to the Service, you consent to such transfer, storage, and processing.
Changes and Updates to this Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available through the Service, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will use reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of this Policy.
Your Indian Privacy Rights
Residents of India have the right to request a disclosure describing what types of personal information we have shared with third parties for their direct marketing purposes, and with whom we have shared it, during the preceding calendar year. You may request a copy of that disclosure by contacting us at firstname.lastname@example.org.
How to Contact Us
Please contact us with any questions or comments about this Policy, information we have collected or otherwise obtained about you, our use and disclosure practices, or your consent choices by email at email@example.com.
Updates to this privacy statement
Tech Rudraum Private Limited. may change the data privacy practices and update this privacy statement as and when the need arises, at its discretion and the same will be made available on the Website. Your continued use of the Website following the posting of changes to this Policy will constitute your consent and acceptance of those changes. But our commitment to protect the privacy of users will continue to remain.
The Company shall not be liable for any loss or damage of any hardware or the data. Sustained by reason of disclosure (inadvertent or otherwise) of any information and/or omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.